Living Casino Terms & Conditions – Complete Guide to Using the Platform

These Terms & Conditions ("Terms") constitute a legal agreement between living casino ("we", "the Platform") and the user ("you", "member"). living casino is an online gaming and Sports Betting platform operating under an international license.

These terms are written in Bengali; however, in the event of any discrepancy, the English version shall take precedence. living casino reserves the right to amend these terms at any time. Members will be notified of any changes via email and an on-platform notice.

This platform is not intended for anyone under the age of 18. By accessing living casino, you confirm that you are at least 18 years old.

To become a member of living casino, the following conditions must be met:

• You must be at least 18 years of age.
• Residents of countries where online gaming is prohibited by law are not eligible to register.
• Each person may register one account only. If multiple accounts are found under the same individual, all of them will be closed.
• All information provided at the time of registration must be accurate and complete.
• A copy of your National ID card or passport may be required for KYC (Know Your Customer) verification.

Registering with false information may result in account termination and forfeiture of any remaining balance. living casino reserves the right to reject any application.

You are responsible for the security of your living casino account. Never share your password with any third party. If you suspect any unauthorized access to your account, contact our support team immediately.

• Password Change: Change your password regularly to keep your account secure.
• Two-factor verification: We strongly recommend keeping Two-Factor Authentication (2FA) enabled on your account.
• Account sharing: Sharing your account with anyone else is strictly prohibited.
• Information Updates: If your personal details change, please update them within 30 days.

For security reasons, living casino may temporarily suspend an account at any time and request additional verification documents.

Deposits at living casino can be made via bKash, Nagad, Rocket, or bank transfer.

Regarding Deposits:

• Minimum deposit is ৳500.
• Deposits are generally credited to your account within 1–30 minutes.
• Only payment methods registered in your own name are accepted. Payments from third-party accounts will not be processed.
• Living casino does not charge any fees for deposits, though your payment provider may apply their own charges.

Regarding Withdrawals:

• Minimum withdrawal amount is ৳1,000.
• The maximum daily withdrawal limit is ৳50,000 (higher limits may apply for VIP members).
• Withdrawals are typically processed within 24–72 hours.
• Withdrawals may be placed on hold until KYC verification is completed.
• Bonus funds cannot be withdrawn until the wagering requirement has been fully met.

Living casino offers a range of bonuses and promotions, each with its own specific terms. The general rules are outlined below:

• Wagering Requirement: To withdraw bonus funds, a specified wagering requirement (typically 20x–30x) must be met.
• Bonus validity period: Most bonuses must be used within 30 days of being credited.
• Game restrictions: Some bonuses are only applicable to specific games or categories.
• Bet limits: Bonus funds are generally capped at ৳500 per single bet.
• Multiple accounts: If a single individual claims bonuses across multiple accounts, all bonuses will be voided.

Living casino reserves the right to modify or cancel its bonus program at any time. If bonus abuse is detected, the account will be suspended.

All games on living casino are developed by internationally certified software providers and powered by RNG (Random Number Generator) technology, ensuring completely fair and unbiased outcomes.

• If a game is interrupted mid-session due to a technical issue, living casino will refund the stake amount for that bet.
• Living casino is not liable for any losses caused by network issues or power outages.
• In the event of any dispute over a game outcome, server logs will be treated as the final and definitive record.
• Bets placed in Sports Betting before odds change will remain valid.
• Living casino reserves the right to void any abnormal payouts resulting from a technical error in any game.

The following activities are strictly prohibited on living casino:

• Creating multiple accounts or using someone else's account.
• Placing bets artificially to exploit the bonus system (Bonus Abuse).
• Using automated software, bots, or hacking tools.
• Using the platform for money laundering or processing illegal funds.
• Collaborating with other members to manipulate the system.
• Attempting to identify and exploit vulnerabilities in the game system.
• Operating an account using a false identity or fraudulent documents.

Any breach of this prohibition will result in account closure, possible forfeiture of remaining funds, and legal action where necessary.

Living casino is deeply committed to responsible gaming. We believe gaming should be a source of entertainment, and we are dedicated to ensuring it never becomes a problem.

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can take a break ranging from one day to a permanent self-exclusion.
• Cooling-Off Period: Lock your account for a set period to take a temporary break.
• Reality Check: You may receive periodic reminders about your time spent playing.

If you feel that gaming is having a negative impact on your life, please contact our support team immediately. For more information, visit our Responsible Gaming View page.

Living casino treats your personal information with the utmost confidentiality. Your data is never sold or shared with third parties, though it may be disclosed to relevant authorities when required by law.

• All data is protected with SSL encryption.
• Payment information is not stored on any server.
• Upon account closure, your data will be deleted unless retention is required by law.
• For more information, please visit our Privacy Policy Read more.

Living casino is not liable for the following:

• Losses resulting from an internet disconnection.
• Account credentials being exposed to a third party due to the user's own negligence.
• Unforeseen technical failures, cyberattacks, or other force majeure events.
• Financial losses resulting from a member's own decisions.

Under no circumstances shall living casino's total liability exceed the actual balance held in the member's account.

Member-initiated closure: You may close your account at any time by contacting the support team. Withdrawals can be made prior to closure, but any bonus balance will be forfeited.

Closure by living casino: living casino may unilaterally close an account under the following circumstances:

• For breach of Terms & Conditions.
• Providing false information or submitting fraudulent documents.
• If evidence of bonus abuse or fraudulent activity is found.
• For involvement in any prohibited activity.
• For legal or regulatory reasons.

If you have a dispute with living casino, please submit a written complaint to our support team first. We will work to resolve it within 7 business days.

If an issue cannot be resolved through support, you may escalate a complaint to our licensing authority. In all disputes, living casino's server logs and records shall serve as the final and definitive evidence.

These terms are governed by international gaming laws and the laws of living casino's licensing jurisdiction.