Gaming should always be fun, not stressful. At living casino, we believe responsible play is every member's right. This page covers how to game in a healthy way and where to get help if you need it.
Responsible gaming means staying fully in control of your play — knowing how much time and money you spend, and recognizing when gaming starts affecting other important areas of your life.
Responsible gaming at living casino is more than a policy — it's part of who we are. We want every member to enjoy gaming as entertainment, not as a source of financial stress or anxiety.
Remember, casino games and betting on living casino are purely for entertainment. There are no guaranteed wins, and chasing losses by placing more bets is never a good idea.
Keep in Mind: Gaming is not a way to make money. Play for entertainment and never bet beyond your means.
Living casino provides a range of effective tools to help you stay in control of your gaming. They're completely free and available to use at any time.
| Tool name | When it takes effect | Can It Be Cancelled? | Available |
|---|---|---|---|
| Lowering your deposit limit | Instant | After 24 hours | Yes |
| Increasing your deposit limit | After 24 hours | At any time | Yes |
| Session Time Limit | Instant | At any time | Yes |
| Loss limit | Instant | After 7 Days | Yes |
| Cooling-Off Period | Instant | After the set period | Yes |
| Self-Exclusion (6 months+) | Instant | Not until it expires | Yes |
Answer the following questions honestly. If more than 3 of your answers are "Yes", consider reaching out for help.
Are you placing more bets to recover money you've lost gaming?
Hiding your gaming from family or friends?
Tried to cut back on gaming but can't seem to stop?
Is gaming affecting your work, studies, or relationships?
Are you betting with bill money or dipping into emergency savings?
Do you feel restless or irritable when you're unable to game?
Does gaming feel less fun unless you're spending more and more?
If you feel like things are getting out of hand, contact living casino support today. Asking for help takes courage.
You can set any limit directly from your living casino account settings.
Click your profile icon in the top right corner and select "Account Settings".
Go to your Settings page and look for the "Responsible Gaming" tab, then click on it.
Choose from a deposit limit, session time, loss limit, or any other available tool, then set your preferred amount or time.
Fill in the details and click "Save". Limit reductions take effect immediately.
A confirmation will be sent to your registered email address as soon as your limit has been set.
We don't just follow the rules — we genuinely care about your wellbeing
These tips from experienced players will help you build healthier gaming habits.
Set a fixed gaming budget at the start of each month — money you can afford to lose without affecting your daily life. Never use funds meant for bills, food, or savings.
Decide on a time limit before you start playing. Set a timer on your phone or use living casino's session timer. Take at least a 10-minute break every hour.
Avoid gaming when you're angry, upset, or under the influence. Your judgement is impaired in these states, and the risk of losing more is significantly higher.
After a big win, many players chase even bigger wins and end up losing it all. If you're on a winning streak, know when to walk away and set some of those winnings aside.
Sports, time with friends, family, hobbies — there's plenty of enjoyment in life. If gaming becomes your main or only focus, it's time to take notice.
Talk openly with family or a trusted friend about your gaming. They can often spot patterns in your behaviour that you might not notice yourself.
If you think you have a problem — or someone close to you does — take the steps below.
Our trained support team is available 24/7 via live chat or email — guiding you through everything from setting limits to activating self-exclusion.
For Gaming-Related Problems support@livingcasino.ws. Write "Responsible Gaming" in the subject line for a faster response.
If you need a break right now, enable self-exclusion from your account settings. It takes effect immediately.
Keep in Mind: Gaming addiction is a health condition, not a character flaw. Reaching out for help takes real courage.
Here you'll find answers to the questions our members ask most.
Your gaming experience at living casino is entirely in your hands. Set limits, take breaks, and play for fun. Join today and enjoy it on your own terms.
18+ only. Play responsibly. Seek help if gambling becomes a problem.